For us to be able to assist you efficiently please read all of the following carefully.

We operate a quick turnaround mail order internet service from one of our warehouses, so we no longer have a phone sales service as such, however,  If you have an order you would prefer to place via telephone or a product question then please call (01245 264017). This number is for sales and sale related questions only.  Lines are usually open weekdays 10am until 4pm, and closed weekends.

If the sales line is busy or not manned, please leave your name and number and one of the team will call you back (usually within 24 hours). Please note that for our guaranteed low internet prices orders need to be placed via the site, this helps us give you the best possible prices and speed of service as orders go straight through to our warehouse where your order will be picked and packed by our warehouse team (usually on the same day).

 Everything Else

For all other enquiries please contact us via e-mail (see below) for a quick response.  Or see our F&Q’s and sales terms.

If you would like to write to us then please do so at....

Oaks Online Shopping Company Ltd
Unit 3e
Beehive business centre
Beehive lane
Chelmsford
Essex
CM2 9TE

*** We do not accept personal callers without appointment. If you would like to visit us to discuss your needs, then please request a visitation form via e-mail ***